Infographic: Elevate Your Business with the Cloud

Companies are increasingly challenged with the rapid increase of data in their business and the subsequent need to manage and store it in a secure, reliable way. Storing your data and IT infrastructure onsite leaves it vulnerable to a variety of threats, including floods, earthquakes, fires, and tornados. In fact, 43% of businesses that experience a disaster never reopen. Cloud computing is no longer just an IT priority – it’s a business priority.

Go Cloud TeraGo Infographic

 

Interested in discovering how Cloud Solutions can elevate your business? Click here to learn more, or submit the form below:

Data and Servers get Gold Treatment at Vancouver Vault Data Center

At the beginning of 2014, it was announced that TeraGo Networks had purchased it’s first west coast data centre facility as a part of it’s strategic initiative to provide complementary solutions. However, this wasn’t just any regular facility — it was a vault, literally. The location was originally built for the Bank of Canada in 1966 to store gold bullion. The Bank of Canada occupied large parts of the building until 1997, and the vault is now used to house the critical IT infrastructures of several businesses.

Vancouver Vault

The massive vault door is still intact and fully functional, guarding the secured entrance to the server floor. This cool, dry area is the protected by 22″ thick steel reinforced concrete – providing some serious physical protection. Taking it to the next level; the space was also constructed utilizing a room-in-room design, which is essentially a concrete room inside a concrete room. There’s just enough space for a person to walk the perimeter of the inside room, which gives employees the space they need to monitor the condition of the structure to ensure it’s in pristine condition.

Vancouver Vault Data CenterVancouver Vault TeraGo

With many of the Bank of Canada’s original security features in place, the location provided the perfect space to house servers and IT equipment. After adding in some other protective items, like a state-of-the-art digital video recording system, a full man-trap solution with two factor authentication, and a second generator, the facility was ready to start welcoming customers and their IT infrastructure.

Vancouver Vault Data Center

Located in the heart of downtown Vancouver, the facility is becoming popular with IT professionals that are looking for something more interesting – and more physically secure – than the run-of-the-mill data centre facilities.

Vancouver Vault

 

Click here to learn more about the Vancouver Vault, or call us at 1.866.837.2565 to arrange a tour of the facility.

Canadian Cloud Adoption Slow, But Picking Up Speed

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Cloud computing has dominated the industry in recent years, with almost every provider under the sun offering some variation of the service. Cloud’s ability to cut operational costs and improve flexibility is a great benefit to businesses, yet a recent study found that several Canadian executives are uninformed about cloud technology – despite it’s popularity.

In fact, only 10% of the C-level employees polled during the study said they were familiar with the cloud, and of that small group, only 45% could correctly define what the cloud is. This lack of education and understanding is having an impact on the implementation of cloud, putting Canada’s adoption rate 10% behind that of US companies – so what can be done to close this gap? Identifying the concerns of Canadian business leaders is the first step.

The three perceived barriers to cloud adoption by Canadian companies are:

  1. Security: With so many stories on large businesses falling victim to data security breaches, it’s no wonder why companies are proceeding with caution. Approximately 45% of study respondents believe storing information in the cloud is unsafe, with heavy hitters like Target and Home Depot cited as cautionary examples.
  2. Education: A study conducted by IDC found that several Canadian businesses believed there were regulations in place that inhibit their ability to use the cloud.
  3. Technology: Canadian business are still purchasing traditional hosting and outsourcing services, which can impede their adoption of cloud.

The next step is to address those perceived barriers:

  1. Security: Canadian companies need to look for cloud partners who are taking security seriously and investing in a variety of tools that have been designed to protect data. For example, do you feel safer putting your money in the bank or stuffing it under your mattress? Cloud providers have made investments to ensure their customer’s data is secure, much like banks invest in keeping your money safe.
  2. Education: IDC found that 66% of Canadian cloud users believe they surpass their peers in revenue growth, and 64% find themselves at a competitive advantage.
  3. Technology: Businesses could spend 8-12 weeks to get a server installed and configured, while cloud solutions may only take 8-12 minutes. Small and medium businesses in Canada have been the primary adopters of cloud so far, since they typically don’t have a reliance on legacy hardware – making the transition to cloud easier.

For Canadian businesses to level the global playing field, it’s important that they get serious about cloud adoption. The number of cloud providers in Canada is increasing, signifying that businesses are slowly but surely turning to cloud technologies. However, it’s important that companies do their research and partner with a provider who truly understand the cloud and can put any CIO’s mind at ease.

Want to learn more about cloud? Click here.

Prepare Your Business for the Digital Disruption

The message from Gartner’s recent CIO Survey is clear; a digital disruption is on the horizon, and not many businesses are prepared for it. Having the ability to manage, harvest, and analyze data is essential to success in 2015 and beyond. The top two priorities indicated by the survey results are responding to the ongoing needs for efficiency and growth by renovating the core of IT and shifting to exploit a fundamentally different, digital paradigm, including new technologies and trends.

Industry change

However, over 50% of CIOs that took part in the survey also stated that they were worried this shift in the industry is coming faster than they can handle, and 42% feel that they don’t have the right skills and capabilities in place to navigate this future. Further compounding the issue, CIO IT budgets are only expected to change by +0.2% on average. This presents a significant challenge, as there is an expectation to simultaneously renovate the core of IT systems and services while employing new technology options.

So what can businesses do to overcome these barriers? Aligning with the right technology partner can make a huge difference. Many of the current telecommunication leaders are set up to thrive in the old platform environment, not the new “big data world” that the industry is moving towards. As a result, businesses can no longer rely on the big telcos to help them navigate this new world since many of them are learning it themselves.

Businesses need to look for the partners, vendors, and providers that are competent leaders in this new digital environment. Some key indicators to look for would be:

  • How much of their product offering is based in the old platform?
  • How much experience do they have with cloud technology?
  • Do they own their network? Or is it outsourced?
  • Do they have FTEs? Or do they use contractors?

The answers to these questions will give you a sense of their level of commitment (as indicated by whether they “rent” or own their network infrastructure or employee base) and their understanding of the type of technologies needed to be successful. To learn more about this pivitol change in the industry, we recommend reading Gartner’s Taming the Digital Dragon.

Is your business is prepared to handle this industry change? Comment below and let us know what you think.

 

Infographic: APIs that Secretly Rule Your Life

Data and user information is the lifeblood of businesses in today’s market, and having the ability to collect and utilize that information is essential. Application program interfaces, or APIs, are used by companies and establishments to collect, organize, and analyze data on a daily basis. But what type of information is being collecting? In one word – everything. This includes political preference, social insurance number, Facebook likes, emails, reviews on Yelp, ecommerce, and much, much more. The data collected is then used by companies to learn about their customers (or target market) and create messaging that is custom tailored for each individual. Check out this infographic, provided by Who Is Hosting This?, to learn just how pervasive APIs are:

The-APIs-That-Secretly-Rule-Your-Life-ver.02-01

 

How do you feel about companies using your online information to promote their product or service? Is this a natural progression as we continue to move to a more virtual lifestyle? Let us know what you think by posting a comment below

The Future of Cloud Computing Infographic

Guest Author: This week’s blog post was provided by Ivan Serrano, an online entrepreneur who enjoys writing about tech, globalization, and business communications. He often contributes to 1800-number.com’s blog, and he prides himself on his love of sharing information with others. Ivan is passionate about what he does, and aims to stimulate conversation with his work.

The digital revolution is long underway, moving from block-sized computers of the 90’s to sleek, one-pound MacBook Air laptops to a now invisible landscape up in the clouds. Cloud computing, where computers can sync up and store data on large databases “in the cloud” is growing increasingly popular for companies to store and share data in a safe and reliable way.

The digital clouds are now blowing north. Cloud computing is primarily used by American companies, who have been using the cloud not only to store and share data, but also for messaging and conferencing purposes. But two years ago, the cloud had yet to catch wind in Canada. In fact, until recently, Canada had the lowest internet caps in all of the developed world. This is something the Canadian Cloud Council is trying to change; to create an open and democratized proliferation of information online. While the Canadian government remains skeptical of cloud computing for security purposes, Canadian companies are beginning to privately take the reigns using dot-ca domain names hosted outside Canada, and the cloud is becoming the route to take. This infographic explains how cloud computing works, and the dangers that come along with it.

 

CloudUpIntheAir

Measuring the Value of Unified Communication for Business

Guest Author: This week’s blog post was provided to us by Tanya Williams, a freelance writer and blogger. She has been working with telecom companies for over 20 years, writing about new technologies and how businesses and business owners can take advantage of them. Her topics included IP based communications technologies, cloud computing, website development, and many more.

Up until now, Unified Communications (UC) has been an ambitious promise — albeit one that seemed quite likely to come true. The real bottom line, though, and the deal-breaker with any technology – no matter how promising it seems, is its return on investment (ROI). In the case of UC, it’s been difficult to truly define because it’s so diffuse in nature. Thus, it is a difficult matter to get a real handle on its ROI. However, as of late this metric is finally shaping up for the following seven reasons.

The Story from Vendors

There is considerable progress being made in the video conferencing and telepresence sectors, and these types of platforms are being included in unified communications packages more and more. CDW’s business development manager, Bill Coe, said that if he can inform a CFO that adding video will reduce the time-to-market of a product by up to six weeks, then the gains are often enough to convince that senior exec to give it the green light. If that’s not enough, then he just has to remind the exec of the added advantages that the same video platform will provide elsewhere in the company when moving forward.

Cost Reduction

By deploying a cloud-based communications solution, the need for installing, supporting, managing and maintaining an in-house infrastructure is eliminated. This allows your enterprise to downsize its IT management and maintenance costs. Deploying UC also allows other resources to be redirected to other tasks.

Productivity

Return on investment is not always measured in dollars — sometimes it comes in the form of increased productivity. This is certainly the case with UC. Since communications are made so much easier with UC, the productivity of your employees is enhanced almost immediately. For example, Salesforce has developed an interface that integrates click-to-dial technologies, saving the user 15 to 20 seconds per phone call. That may not sound like a lot — but if you multiply that figure by the hundreds of calls your sales team makes every day, and the thousands of calls they make every week — it adds up, giving them a few extra hours every week to connect with customers or prospects. And on top of that, UC enabled systems allow for improved collaboration and communication, as there is less time wasted trading unproductive messages back and forth or tracking people down.

Mitigation of Risk

Given its redundant, cloud-based infrastructure, communications are far more stable than non-unified solutions. Therefore, a UC service is much more likely to stay up and running at all times.

Better Customer Service

One major factor setting any business apart from its competitors is how quickly it’s able to respond to its customers and partners, and how effectively it’s able to resolve their problems. Businesses that take steps to improve their communication systems are much more likely to enjoy customer loyalty, retention, and repeat business.

Heightened Business Agility

By using UC, information can be distributed quickly across your entire enterprise. This enables your team to act as a cohesive unit, and to gain a better understanding of critical information than ever before. This, in turn, positions your organization for faster decision making.

Mobile Employees are Supported Better

Since UC connects all devices across your enterprise, no matter where they are, it allows any employees that are in the field to work with real time information. They don’t have to wait to “check in” to get the latest data.

Conclusion

UC always did seem like a good idea, as did what it’s built upon — things such as video conferencing and VoIP. There is one major difference now, though: The industry is finally at a point where it can actually be proven.

Ways Small Business Can Benefit from VoIP

Guest Author: This week’s blog was provided to us by Matt Larson – a Canadian tech blogger. Matt writes primarily for the VoIP industry and is currently working from the road with VoIP Spear – a global VoIP monitoring service provider. For more about Matt, including links to his blogs, check out his Google+ profile.  

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Small business owners are always in a precarious situation. For one thing, you should give your business – especially if it’s a startup – all that you’ve got. This is the wallet-hurting “you get what you give” kind of relationship, where tenacity, dedication and hard work are required when you want to recoup your investments. On the other hand, you should always get your money’s worth. You can’t just bleed money – you’re in business to make money.

In this scenario, VoIP is your telecommunication salve. You get benefits that lodge your business up there, among forward-thinking movers and shakers. It’s kind to your wallet too.

Save Money

Of course, the foremost benefit of using VoIP is that you can save money. Calls you make from/to anywhere in the world will be cheaper. Account setup is easy and doesn’t cost much too. You can start off using softphones to save money. Or, use analog telephone adapters (ATA) with your old phones. ATAs cost less than SIP phones.

Do More Than Talk

VoIP comes with several functionalities that help your business work more efficiently and reach out to partners and clients more effectively. These functions ultimately fall under “telecommunications convergence.” Cross access and share information through your phone system. Login to your voicemail remotely. Work anywhere and still be reachable through VoIP. Come across as more professional and trustworthy through videoconferencing. These added functions enhance your user experience, and can ultimately create better employee and client relationships.

Enjoy Portability

Your mobility can make a big difference in your business’s profitability. Through technology, the world has opened up into one big diverse market. Your business can be located in a First World small town, and still, you can deal with partners in Asia and Europe. It pays to be accessible wherever you are. People can call you at your First World small town number even when you’re in India, England or France doing business – at the same low cost VoIP rate.

Improve Employee Cooperation

Better cooperation among employees is often a byproduct of the easier flow of information. VoIP, through telecommunications convergence, can do this for your business. Access and sharing of information become more efficient.

Protect Your Investment

For a small business to enjoy the full benefits of VoIP, you have to protect it, as you would your important investments. You can do so through two simple steps:

  1. Ensure that your VoIP is always accessible, at your end, through the set up of emergency power sources and call forwarding.
  2. Monitor your VoIP’s performance through services like VoIP Spear to ensure consistent uptime and quality of service.

Infographic: Fun Facts About the Internet of Things

The number of connected devices is steadily increasing, fuelling the continued growth of the Internet of Things (IoT). To help demonstrate the impact IoT will have, we’ve created an infographic containing six fun facts about the technology.

6 Fun Facts IoT

For businesses that haven’t adopted IoT yet, it’s time to start thinking about what your competitors could do if they embraced IoT solutions faster than your company? Or consider what new business ventures can be created through the use of IoT. This technology has the potential to change the way companies communicate with their customers, and the way customers interact with their devices. If you haven’t started exploring IoT – now is the time (like, right now).

Don’t know where to start? Click here to learn more about Internet of Things.

Blog Author: Vanessa Hartung

5 Tips for Establishing a Data Center Disaster Recovery Plan

As businesses continue to utilize Internet technologies, data has become central to operations and productivity. Companies have a variety of data that they must manage and protect, such as employee information, customer details, policies and procedures, and so on. In many cases, companies use data centers to store their information. However, it’s important to establish a data center disaster recovery plan to ensure your business critical items are protected. Not sure where to start creating your data center disaster recovery plan? Here are 5 tips to help you get started.

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  1. 24/7 Availability: Disaster recovery plans typically need to accommodate high availability requirements, so make sure your data center provides 24/7 assistance.
  2. Overcome Redundancy Limitations: If your company requires full data redundancy, the hardware costs may be more than what you’ve budgeted for – especially if you have multiple sites that need a redundant connection. Fortunately, there are options to help you overcome any budget limitations, such as virtual machine snapshots or thin provisioning.
  3. Be Sure to Manage your Disaster Recovery Spending: In addition to managing redundancy costs, it’s important to sync your disaster recovery plan with your budget. Relocating vast amounts of data offsite to a data center facility can be quite costly if your company doesn’t have the technology to support it. Some companies have found great success in utilizing their existing WAN set up to transfer the data over their Internet connection.
  4. Learn from Mistakes: Disaster is the name of the game, and sometimes even the best laid plans aren’t enough. Companies that are in the early stages of their disaster recovery planning have an opportunity to learn from the mistakes made by others.
  5. Create a Plan with IT Members: Having the right hardware and software in place isn’t the only aspect of a disaster recovery plan – you need to have an actual plan. It’s important for your IT staff to sit down and create a plan that works best for the needs and requirements of the company.

Haven’t found a data center to store your company’s information? Find the right facility for your business by clicking here.

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