Ways Small Business Can Benefit from VoIP

Guest Author: This week’s blog was provided to us by Matt Larson – a Canadian tech blogger. Matt writes primarily for the VoIP industry and is currently working from the road with VoIP Spear – a global VoIP monitoring service provider. For more about Matt, including links to his blogs, check out his Google+ profile.  

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Small business owners are always in a precarious situation. For one thing, you should give your business – especially if it’s a startup – all that you’ve got. This is the wallet-hurting “you get what you give” kind of relationship, where tenacity, dedication and hard work are required when you want to recoup your investments. On the other hand, you should always get your money’s worth. You can’t just bleed money – you’re in business to make money.

In this scenario, VoIP is your telecommunication salve. You get benefits that lodge your business up there, among forward-thinking movers and shakers. It’s kind to your wallet too.

Save Money

Of course, the foremost benefit of using VoIP is that you can save money. Calls you make from/to anywhere in the world will be cheaper. Account setup is easy and doesn’t cost much too. You can start off using softphones to save money. Or, use analog telephone adapters (ATA) with your old phones. ATAs cost less than SIP phones.

Do More Than Talk

VoIP comes with several functionalities that help your business work more efficiently and reach out to partners and clients more effectively. These functions ultimately fall under “telecommunications convergence.” Cross access and share information through your phone system. Login to your voicemail remotely. Work anywhere and still be reachable through VoIP. Come across as more professional and trustworthy through videoconferencing. These added functions enhance your user experience, and can ultimately create better employee and client relationships.

Enjoy Portability

Your mobility can make a big difference in your business’s profitability. Through technology, the world has opened up into one big diverse market. Your business can be located in a First World small town, and still, you can deal with partners in Asia and Europe. It pays to be accessible wherever you are. People can call you at your First World small town number even when you’re in India, England or France doing business – at the same low cost VoIP rate.

Improve Employee Cooperation

Better cooperation among employees is often a byproduct of the easier flow of information. VoIP, through telecommunications convergence, can do this for your business. Access and sharing of information become more efficient.

Protect Your Investment

For a small business to enjoy the full benefits of VoIP, you have to protect it, as you would your important investments. You can do so through two simple steps:

  1. Ensure that your VoIP is always accessible, at your end, through the set up of emergency power sources and call forwarding.
  2. Monitor your VoIP’s performance through services like VoIP Spear to ensure consistent uptime and quality of service.

Comments

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